Support ticket

Open a Nuclear Networks support ticket

Use this form for existing managed support, recent install follow-up, UniFi Wi-Fi issues, network outages, device problems, and change requests.

What to include

Help us route the issue quickly

Include your account number if you have one, the affected location, what changed recently, and whether the issue affects payment, phones, cameras, staff Wi-Fi, or guest Wi-Fi.

For emergencies, include the affected business system and location.